Shipping policy
At Cupvana, we ship worldwide — because modern hydration has no borders.
1. Free Worldwide Shipping
We proudly offer free shipping to all countries worldwide.
No minimum purchase required.
2. Processing Time
Orders are processed within:
1–3 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking details once your order has shipped.
3. Estimated Delivery Time
Estimated delivery time:
7–10 business days worldwide
Please note:
- Delivery times may vary depending on customs clearance and local postal services.
- During peak seasons, minor delays may occur.
4. Customs & Duties
For international orders:
- Customs fees or import duties (if applicable) are the responsibility of the customer.
- Cupvana is not responsible for delays caused by customs.
5. Lost or Delayed Packages
If your package appears delayed beyond 15 business days, please contact us at:support@cupvana.shop
We will gladly assist you in tracking or resolving the issue.